Pacific Prime Singapore has reported a 50% growth in the expat health insurance business within Singapore for 2014. New sales and business in the Singapore branch has led to an increased turnover of about 50%. In addition, the company doubled its operational size halfway through 2014.
This success is partly due to working in partnership with local insurers to deepen the knowledge of the Singapore insurance market and local requirements for expat health insurance. A larger team has also meant more experience which has had a positive effect on sales.
Pacific Prime have also invested heavily in their administration and customer service departments, and can now offer all their insurance advice and services in 12 languages. In order to promote the brand and to house their expanding team, Pacific Prime also moved to new offices in Singapore’s Central Business District.
Other improvements and advances in 2014 include a completely redesigned website which makes it easier for clients to access the information they find most useful. It also includes a “unique and exclusive online quotation tool for users to freely browse instantly through thousands of detailed insurance plans”.
In a statement, Pacific Prime said they expect further growth looking forward into 2015. Citing both the increased number of expatriates moving to Asia, and the rising costs of medical treatment, Pacific Prime predicts a busy year ahead.