CIGNA launches online purchasing portal for intermediaries

CIGNA International announced the launch of a comprehensive online buying system for intermediaries.

Intermediaries can now purchase CIGNA Global Health Options for their clients online, through an electronic application and real-time underwriting process. New business development managers have also been assigned to support intermediaries in European and Asia Pacific countries.

The online portal‘s features include:

  • A quote tool
  • Price and commission data
  • Electronic customer fulfillment (delivered within one working day)
  • A dedicated intermediary support team

The Global Health Options plan is based around a core international medical insurance package covering hospitalization, surgery, emergency care, cancer treatment and maternity care. It can also be customized through the addition of four other options.

These are: International Medical Insurance Plus (which covers prescriptions, doctors visits and other outpatient treatments), Well-Being Insurance (for preventative care), International Vision & Dental Insurance and International Emergency Evacuation cover.

Mike Ross, Senior Vice President of Individual Private Medical Insurance and Business Development, commented:

We believe in working closely with our intermediary partners and getting their feedback to develop innovative products and e-commerce capabilities that not only support their needs – but mutually extend our joint reach to support the health care needs of globally mobile individuals around the world.

Ross also touched on the importance of the two business development managers, Mark Massey and Eng-Boon Tan, assigned to Europe and Asia:

The fact that we’re also placing dedicated Business Development Managers in the field means that intermediaries can be confident that we are as dedicated to supporting them offline, providing a personal point of contact.

Companies discussed in this post

CIGNA is a global health service company serving multinational employers, international organizations and individual expatriates. It offers products in 29 countries and has some 66 million customers worldwide. A publicly traded company, CIGNA shares have been on the rise since the second half of 2010. Nonetheless, the company’s earnings are forecasted to remain relatively flat over the next two years.